Introduction
Century 21 Accent Homes, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website accenthomespm.com or use our property management services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other contact information you provide through our forms.
Property Information: Rental property addresses, property details, and related investment information.
Financial Information: Bank account details for ACH transfers, payment history, and financial records related to property management services.
Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our property management services
- Process rental applications and tenant screening
- Communicate with you about your property or tenancy
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Respond to your inquiries and provide customer support
Information Sharing
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, including maintenance vendors, tenant screening services, payment processors, and insurance partners. All third parties are contractually obligated to protect your information.
The categories above exclude text messaging originator opt-in data and consent: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with any third parties.
SMS Communications
By opting into SMS from a web form, over the phone, or through another medium, you agree to receive SMS messages from Century 21 Accent Homes Inc. related to your tenancy or the services you requested, including appointment scheduling, appointment reminders, post-visit instructions, billing notifications, and maintenance work-order communications (such as follow-up texts asking for photos of a reported issue). Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for help, or contact us at info@c21ahi.com or 703-317-8000.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. For full SMS program terms, see our Terms of Service.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at info@c21ahi.com or 703-317-8000.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Century 21 Accent Homes, Inc.
3111 Telegraph Corner Ln Suite 200
Alexandria, VA 22310
Phone: 703-317-8000
Email: info@c21ahi.com